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Still, the jury is out on whether Booty fans will forgive and forget. Critics say the company has been slow to reveal the details of its manufacturing process and to make amends publicly. “I’ve always been somewhat surprised at how companies do rebound after poisoning a bunch of their customers,” says Bill Marler, a Seattle attorney who represents customers like Scheels and who writes a food-safety blog, “[But Robert’s] hasn’t been very open about, ‘Hey, we’re really sorry we poisoned you.