Just received this from a client that received it from Daily Harvest – Please do not dispose the evidence – we can connect you to a lab that will test the product. We are presently testing a dozen samples.
I want to make sure you have the latest update on our voluntary recall of French Lentil + Leek Crumbles. We are taking this very seriously and doing everything we can to get to the bottom of this. Your health and well-being are our top priority.
Here are the steps we are taking: As soon as we received reports suggesting a possible link between the French Lentil + Leek Crumbles and an adverse reaction, we immediately took action and launched a voluntary recall.
We have reached out multiple times directly to consumers who received the product, instructing them to dispose of it and not eat it. If you have French Lentil + Leek Crumbles, please dispose of them and do not eat them. The last thing we’d want is for anyone else to be impacted.
In parallel, we launched an investigation to identify the root cause of the health issues being reported. We’re working closely with the FDA and with multiple independent labs to investigate this. We are working with a group of experts to help us get to the bottom of this—that includes microbiologists, toxin and pathogen experts as well as allergists.
All pathogen and toxicology results have come back negative so far, but we’re continuing to do extensive testing and will keep you updated.
We are in touch directly with customers who reported adverse reactions and are collecting data to further the investigation, as well as offering refunds. If you have been impacted and are not already in touch with our team, please go here to begin a report or email us at firstname.lastname@example.org.We are doing everything we can, as quickly as we can to identify the root cause. Nothing matters more than the health and safety of our customers and we deeply value the trust you put in us and our food every day. We will update you as soon as we know more. Please reach out if you have any questions.